Return
1
Changed your mind?
No worries! You have 30 days to return the item for a refund (excluding the original shipping cost). We do not offer exchanges. Please ensure the returned product is unused, undamaged, with original tags attached, and in its original packaging.
Please contact us via our website's contact form for return label.
Customers are responsible for return shipping costs. Refund will be issued minus £2.90 postage.
Please include a printed copy of the order in the package.
2
Experiencing quality issues?
Don't worry! Within 30 days of purchase, contact our customer service with photo evidence. You can return the item for a refund (excluding the original shipping cost). We do not offer exchanges.
Please contact us via our website's contact form for return label. Customers are responsible for return shipping costs. Refund will be issued minus £2.90 postage.
Please include a printed copy of the order and a brief explanation of the reason for the return in the package.
3
Refund Timeline
Returns will be processed within 5-10 business days upon receipt of your package. The refund will be issued to your original payment account.
4
Contact Us
You can reach us via the contact form on our website.
5
Return Address
Returns will be processed within 5-10 business days upon receipt of your package. The refund will be issued to your original payment account.